Air Ticketing Booking Terms and Information
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Always provide (send a copy of the passport or Travel document) theFull name as per the passport or Travel document, as name changes are not allowed once a booking has been confirmed.
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All Airfares rates are subject to change without prior notice, any time before issuance of the ticket.
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All Airfares rates are subject to change without prior notice, any time before issuance of the ticket.
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Once we send you the tickets reconfirm your travel dates and names on the ticket to match your request and names as it is on passport.
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Make sure you cancel all bookings that you will not travel on in good time to avoid no-show charges.
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Cancellation fees and penalties are applied on a case by case basis as they vary from airline and fare level issued on.
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Make sure you have your valid passport, Visa and Health Vaccinations for the country you are visiting or transiting.
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Be at any airports for your travel at least 3 hours before departure for international flights and at least 2 hours for local flights.
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Should you encounter a challenge while on your trip, please what’s up or call us immediately on +254720786348/+254733649245/+254707985782 to enable us offer you a solution.
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For luggage, make sure you get proper information because some domestic carriers enforce a limited or no free luggage allowance.
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Please request for a Rate of Exchange should you wish to pay in a different currency other than that on Invoice
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We provide Visa services for selected countries; these are mainly those that do not require passengers to present themselves in person.
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Please advise us on your meal and seat preference
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Passports must be valid for at least 6 months prior to your travel.
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Passports must have a full, clean visa page for endorsement
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Reconfirm expiration dates on Passport and Credit Cards
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Please save a scanned copy of your passport and credit cards in your e-mail (helps a lot in case of an emergency)
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It is strongly advisable to take up travel insurance even in those destinations that do not make this mandatory.
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For International travel, it is recommended that you always carry a hard copy of your contacts at destinations or hotels as this may be required.
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In cases where one is on medication, please ensure sufficient re-stock before travel.
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Keep contact information of your travel agent or next of kin in case of emergency.
